When you’re sick or in an accident at an unknown destination you can’t be expected to take care of yourself without

help.

Synergy Medica’s emergency medical assistance comes to your rescue during such situations.

YOU’RE EMPOWERED WITH:

• Telephone Medical Information: We will offer basic medical advisory of a non-diagnostic, non-treatment nature

to its customers, e.g. disease outbreaks, vaccinations etc. This service is available worldwide including India.

• Medical Service Provider Referral: We will provide the contact details of medical service providers such as

hospital, clinics, chemists, diagnostic centers etc. This service is available worldwide excluding India. However,

Synergy Medica will not be responsible for the outcome of services availed from the recommended providers.

On your trip abroad, you may want to explore options of enhanced lifestyle experiences such as attending concerts, trying out at a famous eatery etc. 

Synergy Medica’s overseas lifestyle assistance is a personal assistant for today’s evolved traveler at the other end of the phone. 

YOU’RE EMPOWERED WITH:

• Special Events and Performance Assistance: We will assist in procuring tickets/passes for special events/performances within India or in foreign countries. This will, be done on a best-effort basis & tickets cannot be guaranteed in case of sold-out events. This service is available worldwide excluding India. 

• Dining Referral for Indian Restaurants: If requested, and whenever possible, Asego will assist in making reservations on behalf of the member; recommending restaurants suitable to people with special needs (SPECIAL DINING). This service is available worldwide excluding India. 

• Gift / Flower Delivery Assistance: We will assist in arranging delivery of flowers/gifts to the customer’s family or business associates for special occasions like birthdays/anniversaries/festivals (incl. Cake/Chocolates). This service is available worldwide excluding India. 

• Courier Service Assistance: We will assist the customer/customer’s family in sending letters/parcels to family/friends/business associates in foreign countries, by recommending an appropriate courier service in the customer’s family’s location. This service is available worldwide excluding India. 

• Messenger Service Assistance: We will assist the customer in sending messages to family/friends/business associates in the shortest possible time. This service is available worldwide excluding India. 

• Business Services: We will assist the customer in arranging a conference/meeting room in the desired location along with interpreter services (if needed). All payments will be the direct responsibility of the customer. This service is available worldwide excluding India. 

• Sporting Events Reservation Assistance: We will assist the customer by providing referrals of providers to procure tickets/passes for sports events/performances in foreign countries. This will, be done on a best-effort basis & tickets cannot be guaranteed in case of sold-out events. This service is available worldwide excluding India.

As an avid traveler, you may want to enjoy local events and explore other entertainment avenues at your place of
travel.
Synergy Medica offers lifestyle assistance including details of cultural and special events, public entertainment places and
services anywhere in the world.

YOU’RE EMPOWERED WITH:

• Pre-trip Information Services: We will provide information on the city/location that the customer intends to
visit, including required documentation, general country information (sightseeing, telecommunication modes,
voltage), inoculation, airport & terminal information, city distances, public transport information, trip planning,
local cultural information etc. This service is available worldwide excluding India.

• Weather & Exchange Rate Information: We will provide information regarding the local weather conditions for
the next 3 days of the location that the customer intends to visit. Updated information on exchange rates for
the country that the customer intends to visit will also be provided. This service is available worldwide excluding
India.

• Embassy/Consulate Referrals: We will provide information regarding the addresses & telephone numbers of
nearest consulate/embassy of the customer’s home country or the location the customer intends to visit. This
service is available worldwide excluding India.